Troubleshooting on macOS
Microphone permissions, audio devices, echo, and what to check when a recording is silent.
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- Troubleshooting on macOSAllowing an app to record your Mac's audioWhere macOS 26 keeps the permission to record the sound your Mac plays, how it differs from Screen Recording, and what to check.
- Troubleshooting on macOSCan you transcribe meetings on the device on an Intel Mac?Notey needs Apple silicon and macOS 26, so it does not run on Intel Macs. What an Intel Mac can still do for meeting transcripts, and the trade-offs of each.
- Troubleshooting on macOSChoosing the right microphone on a Mac for calls and recordingHow to see and change which microphone your Mac uses, and why System Settings, Control Centre and your call app can each show a different one.
- Troubleshooting on macOSHow much disk space meeting recordings take on a MacAn hour of meeting audio takes from about 15 MB to over 600 MB depending on format. Rough sizes, where to look, and how to free space.
- Troubleshooting on macOSMeeting notes not syncing between Macs? What to checkWhen meetings from one Mac do not appear on the other, the Sync screen says why. The usual causes: sign-in, another account, another key or no network.
- Troubleshooting on macOSMeeting recording silent or transcript empty? How to fix itA recording of the right length with nothing on it: a permission, the wrong input, a muted device or a Bluetooth switch. How to tell which.
- Troubleshooting on macOSSpeech recognition not working on a Mac? What to checkOn-device transcription depends on macOS 26, Apple silicon, your Mac's language and a speech model that downloads once. How to check each.
- Troubleshooting on macOSThe other side is on my track: fixing echo in call recordingsOn speakers, your microphone hears the other people, so their words land on your side of the recording. Why, and how headphones fix it.
- Troubleshooting on macOSTranscript shows too many speakers, or too few: how to fix itWhy a meeting transcript splits one person into two speakers or merges two people into one, and how to correct it by marking where each person starts speaking.
- Troubleshooting on macOSWhen your Mac switches audio devices in the middle of a callAirPods jumping to your iPhone, a headset reconnecting, a display taking the microphone: what each does to a call and a recording.
- Troubleshooting on macOSWhy a meeting recording is marked incompleteNotey marks a meeting incomplete when one side of the call stopped arriving, and says which side and for how long. What each reason means and how to prevent it.
- Troubleshooting on macOSWhy your notetaker didn't notice a call startingA desktop notetaker spots a call by watching which apps use audio. Why it can miss one, and what to do instead of waiting for it.